The e-prescription

Since 1 July 2023, prescription-only medicines can only be dispensed in pharmacies with an e-prescription. The simpler prescription system introduced due to the pandemic will no longer be valid at the end of June. You can find more information on the Austrian Chamber of Pharmacists.

What exactly do you need to consider in future?

Fact 1: The e-prescription can still be ordered by telephone from your doctor.
Fact 2: Copies, faxes and e-mails are no longer accepted by the health insurance company.
Fact 3: Medicines requiring authorisation must again be authorised in advance.
Fact 4: The e-prescription can be redeemed in the pharmacy with the e-Card, as a paper prescription and via the “My SV app”. You can find more information here.
Fact 5: E-prescriptions remain stored in the system for 1 month and can be retrieved during this time.

For this reason, we ask you to take your e-Card with you every time you visit our pharmacy. This also applies if you are picking up prescription medication for another person. The pharmacists cannot access the prescription without an e-Card.

Any questions about the e-prescription?

We would be happy to advise you on this topic at the Johann Strauss Pharmacy. Drop by, we look forward to your visit. Don't have time to visit us in person? Then please write to us here.

Katerina P.

21:11 07 Nov 25

Very good and competent advice, the staff are friendly and hard-working. Good atmosphere, highly recommended!

Laura H.

09:47 09 Oct 25

My absolute favourite pharmacy!
Competent, reliable, friendly and very caring. Simply great!

Michael Deutsch (.

12:58 29 Sep 25

All the staff provide competent and friendly advice in a pleasant atmosphere! My favourite pharmacy!

Iva B.

11:25 03 Sep 25

I am extremely satisfied with the service provided by this pharmacy.
The entire team is always friendly, patient and helpful. I received competent advice and always felt that I was in good hands. It's especially nice to be able to count on such empathetic and professional care in stressful or difficult health situations.
Thank you very much for your great work - I would love to come back!

Vjollca K.

22:17 30 Aug 25

the best thing ever, the staff is very friendly and very good, they answer calls and give help, very good and professional.

Gabriela K.

10:33 07 Aug 25

I had a particularly pleasant conversation with Mrs Radl in the Johann Strauss pharmacy. She took her time, was open, friendly and radiated a warm, cordial manner. Such encounters make a visit to the pharmacy particularly positive and human. Thank you very much for this lovely conversation and great advice!

Nikolaus T.

09:38 03 Aug 25

⭐️⭐️⭐️⭐️⭐️ Johann Strauss Apotheke, a pharmacy with heart and quality

For me, the Johann Strauss Pharmacy in the heart of Vienna is much more than just an ordinary pharmacy: it is a place of trust, expertise and friendliness.

The entire team is extremely helpful, cordial and professional, making you feel that you are in good hands as a customer. Questions are listened to carefully and answered clearly.

I particularly appreciate the selection of high-quality products ranging from tried-and-tested medicines to selected cosmetics. The regional specialities are a highlight, such as fine honey from Vienna, ideal as a gift or for personal use.

⭐️⭐️⭐️⭐️⭐️ Johann Strauss Pharmacy a place of care and quality

For me, the Johann Strauss Pharmacy in the heart of Vienna is much more than just a pharmacy it's a place of trust, professionalism, and warmth.

The entire team is incredibly friendly, attentive, and competent. As a customer, you feel genuinely cared for. Questions are answered with clarity and patience.

I especially appreciate the wide selection of high-quality products from reliable medications to carefully curated cosmetics. A particular highlight is the local selection, including fine Viennese honey perfect as a gift or for yourself.

I'm always happy to return this is truly a pharmacy as one would wish it to be.

Alina K.

11:00 23 Jul 25

Super friendly and courteous! Anyone who needs good advice should definitely stop by.

Laura

06:34 21 Jul 25

My absolute favourite pharmacy! The team is incredibly helpful, welcoming and always takes time to answer any questions - big or small. I always feel well advised and understood there. The product selection is top: high quality for every budget. You immediately realise that they put their heart and soul into their work. I could really spend hours there - that's how comfortable I feel. Many thanks to the whole team, you're great! 💚👏🙌💚

Max C.

14:33 08 Jul 25

Incredibly kind and great service! I travel all the way from the far west of Vienna to the Johann Strauss pharmacy because of the professional advice and the reasonable prices!!!

Markus P.

19:48 22 May 25

Really a great pharmacy, very careful, just great, the whole team is really perfect. Simply super and to be recommended

Elisabeth Simon (Sissi B.

14:47 05 May 25

Always very friendly, very hard-working, you simply feel at home with you!!! Great!

Alexander W.

07:18 25 Mar 25

Hello, I've just been to get my medication from you several times and I'm always impressed by your friendliness combined with your expertise. Such a service is no longer commonplace, BRAVO and many thanks from the gentleman in the black jumper and very broad stature :) Alex

benedikt K.

08:03 08 Mar 25

Friendly and competent!

ssfäd92 m

17:45 07 Mar 25

Mega cool pharmacy, very hard-working sales staff. Many thanks!

18:42 27 Feb 25

19:30 23 Feb 25

16:02 22 Feb 25

07:59 14 Feb 25

Very nice staff. Very friendly and willing to help. I've been there for years and so far they've always been very friendly... I can only recommend them.

Marina K.

10:18 23 Jan 25

Very good pharmacy. The staff are always very friendly and patient. I also think it's great that dogs are allowed in!

Sandra B.

11:11 08 Jan 25

The lady at the counter was very courteous, friendly and helped me with my request! I get the best service here every time I visit!

Niklas G.

16:32 23 Oct 24

Many thanks to the team at the Johann Strauss pharmacy! After a long search for a particular cream that was sold out everywhere, they even made it specially for me here. The service was incredibly friendly and competent. Absolutely recommendable!

Marina S.

15:54 08 Oct 24

The boss is extremely competent, hard-working and always has an open ear for my concerns. I suffer from a very severe form of dry eye and I can ask him for advice at any time. He really thinks about things, does his research and tries to help where most doctors are at their wit's end, and it's great that there are people as committed as Mr Wendl in the middle of the hustle and bustle of the big city.

Verena W

15:35 01 Oct 24

You feel like you're in good hands straight away! The staff are very friendly and I always get great advice! If I need anything or have any questions, this pharmacy is my first port of call. I'd love to come back, thank you very much for the good work everyone does!

5 facts about the e-prescription

The e-prescription

What exactly do you need to consider in future?

Any questions about the e-prescription?

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